Frequently Asked Questions

What is Genesis Market?

Genesis Market is an elite operational data marketplace connecting verified vendors with professional buyers. We specialize in digital goods, financial infrastructure, and operational tools.

How do I activate my account?

A refundable $50 BTC deposit is required to unlock the marketplace. This balance is credited to your account and can be used for purchases immediately. Deposit confirms after 2 blockchain confirmations (~10 minutes).

What payment methods are accepted?

We accept Bitcoin (BTC) only. Prices are calculated at real-time exchange rates. All transactions are secured via escrow until delivery is confirmed.

How does escrow work?

When you place an order, funds are held in escrow. The vendor delivers the product, and once you confirm receipt, funds are released. If there is a dispute, our admin team mediates.

Can I become a vendor?

Yes. Vendor registration requires a $200 bond and admin verification. Contact support via ticket to apply.

What if a product is out of stock?

Stock levels are updated in real-time. If an item is unavailable, you cannot add it to cart. Check back later or contact the vendor directly.

Is my data secure?

All communications are encrypted. We do not log IP addresses. We recommend accessing via our onion mirror for maximum privacy.

How do I withdraw my balance?

Remaining balance can be withdrawn after 72 hours via the admin panel. Minimum withdrawal is $25.